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DRESS:
Business Casual.
BREAKS/TIMING:
Breaks will be scheduled ad hoc. Timing and sequence of agenda items
is approximate and subject to change.
BREAKFAST:
Sempra Energy will provide a simple continental breakfast (coffee,
juice, water, and muffins) at our meeting room on Friday morning.
"ATTENDING"
VIA PHONE: If you are unable to attend in person and wish to
participate by phone, please dial 1-800-394-0102 and use pass code
25467# NOTE that while we hope to make this connection available
at any time during the meeting, I've specifically allocated the
Thursday 3:30 to 5:30 slot (see below). NOTE too that while we hope
you'll be able to hear speakers, and be heard by participants in
San Diego, it all depends on the acoustics.
THURSDAY,
NOVEMBER 2nd
| 1:00 |
Phyllis
Huckabee: Welcome to Sempra Energy. |
| 1:15 |
Stan
Malcolm: Welcome new members and general introductions.
Capture additional Roundtable topics. |
| 2:00 |
Judy
Issokson: Agilent's Organizational Fitness process based on
"diagnosis-driven restructuring" and... Managing
Performance in a "new" environment: what Agilent
has done to make a brave new world from an old, legendary
model.
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| 3:00 |
Ian
MacNeil: Bank of Montreal's current e-Learning strategy: what's
good for our customers is good for our employees.
|
| 3:30 |
Roundtable
Discussions - Reserved for speaker-phone contributions from
members not able to attend. |
| 4:00 |
Guest
Speaker Allison Rossett: A conversation about the web and instructional
design. (For Allison's background, see: http://edweb.sdsu.edu/people/ARossett/Arossett.html) |
| 5:30 |
Meeting
adjourns for the day. |
| 7:00 |
Dinner
at Tioli's... |
FRIDAY,
NOVEMBER 3rd
| 8:00 |
Roundtable
Discussions (See below for topics proposed so far.) |
| 9:00 |
Patricia
Golden: FreddieMac's Leadership Effectiveness Behaviors for
management - and their multimedia presentation describing them.
|
| 10:00 |
Tom
MacPherson and Jaqueline Meyers: Best Buy's application of the
Gallup Q12 (from 'First Break all the Rules') Employee Engagement
survey and process. (Tom has put the survey online and has created
a data mining process to pull themes, and has tied the results
to both training and Best Buy's competencies.) |
| 11:00 |
Harry
Wittenberg: eLearning Strategy at Charles Schwab. |
| 11:30 |
Roundtable
Discussion (See below for topics proposed so far.) |
| 12:00 |
LUNCH |
| 1:00 |
Bernice
Ripley and Susan Burke: MasterCard University's New Employee
Orientation Curriculum including a demonstration of the on-line
component. |
| 2:00 |
Roundtable
Discussion (See below for topics proposed so far.) |
| 3:00 |
Phyllis
Huckabee: Ethics - Sempra's online learning module demonstration. |
| 4:00 |
Roundtable
Discussion (See below for topics proposed so far.) |
| 4:30 |
STEP
Business Meeting: The State of STEP - membership, activities,
opportunities, and populating the web site. |
| 5:00 |
Meeting
adjourns |
ROUNDTABLE
DISCUSSION TOPICS
We
use roundtable discussions to cover general company news updates
and topics that haven't made it onto the formal agenda. Often, roundtable
time provides some of the greatest value of our meetings. Among
the informal topics during this meeting's roundtables, we'll discuss:
- Why
is so much corporate training - on-line or traditional - boring,
ineffective, or both?
(Stan Malcolm, Performance Vision)
- Update
on the first-ever STEP Book Discussion Group. (Mike Dickinson,
USAA)
- Successful
techniques for personal, professional development: How do you
do it? (Mike Dickinson, USAA)
- WW
Grainger's rollout of "Career Bands", their new approach to compensation
that supports development and now "pays for performance". (Terri
Paul, WW Grainger - via speakerphone)
- A
Community of Practice approach to Knowledge Management - brief
discussion of work-in-progress (Jaqueline Meyers, Best Buy)
QUESTIONS?
If
you have questions about the agenda, contact Stan Malcolm at: Stan@Performance-Vision.com
or 860-295-9711.
If
you have questions about travel directions or meeting room facilities/technology,
contact Phyllis Huckabee (619-696-4222) or her assistant Jennifer
Churilov (619-696-4466).
THINGS
TO BRING:
To
help plan for our next meeting, please bring notes on dates to avoid
(e.g., spring conferences you plan to attend).
Please
bring materials describing whatever you plan to discuss. Twentyfive
copies should be plenty. Also, feel free to send them to me (Stan)
electronically before or after for posting at the STEP web site.
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