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Members by Company:

ARAMARK
Bank of Montreal
Booz Allen Hamilton
Kellogg
Lockheed Martin - Aero Lockheed Martin - Space
Quidel
Sun Microsystems
The SCOOTER Store
USAA
Xerox
XO Communications

STEP Coordinator

Emeritus Members

Alumni

Associates

Member's Roster

This page is intended for the convenience and private use of STEP member companies and their representatives, alumni, associates, and potential STEP members. Please do not share it beyond those groups. Under no circumstances should this list be used as a means to solicit member companies or their representatives.

If your contact information or biography is out of date (or worse, missing!), please contact Stan@performance-vision.com or 860-295-9711 (in Connecticut).


ARAMARK

Dale Wallace, Director, Leadership Development

Contact Information:
ARAMARK Corporation
1101 Market Street; 6th Floor
Philadelphia, PA 19107

E-MAIL: wallace-dale@aramark.com or dwallace@fastmail.fm
FAX:
PHONE: 215-238-6876 or 267-970-6904 (cell)

Biography:

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Bank of Montreal

Malcolm Roberts, Director, Learning Solutions

Contact Information:
Bank of Montreal - Institute for Learning
3550 Pharmacy Avenue
Scarborough, Ontario, M1W 3Z3, Canada
E-MAIL: mroberts@passport.ca
FAX: 416-490-4487
PHONE: 416-490-4348

Biography:


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Ian MacNeil, Sr. Manager, Learning Solutions

Contact Information:
Bank of Montreal - Institute for Learning
3550 Pharmacy Avenue
Scarborough, Ontario, M1W 3Z3, Canada
E-MAIL: ian.macneil@ifl.bmo.ca
FAX: 416-490-4431
PHONE: 416-490-4345

Biography:
I am Senior Manager, Learning Solutions at BMO Financial Group's Institute for Learning. Since 1994, I have been involved in designing, developing and delivering distributed learning solutions for various projects and programs throughout BMO Financial Group. Most recently I have been focused on implementing the IFL's second-generation Learning Management System. My work has focused on the shared capability requirements of the Institute for Learning. I have been building and integrating these capabilities to create effective 'economies of scale' and 'reusability' of products and services utilized in meeting the learning needs of BMO Financial Group's employees.

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Russ Sharp, Manager, Learning Solutions

Contact Information:
Bank of Montreal - Institute for Learning
3550 Pharmacy Avenue
Scarborough, Ontario, M1W 3Z3, Canada
E-MAIL: russ.sharp@ifl.bmo.ca
FAX: 416-490-4431
PHONE: 416-490-4341

Biography:


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Bob Megens, Manager, Learning Solutions

Contact Information:
Bank of Montreal - Institute for Learning
3550 Pharmacy Avenue
Scarborough, Ontario, M1W 3Z3, Canada
E-MAIL: bob.megens@ifl.bmo.ca or megensr@globalserve.net
FAX: 416-490-4431
PHONE: 416-490-4376; Cell: 416-569-6401

Biography:


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Booz Allen Hamilton

Patricia (Pat) Golden, Senior Associate

Contact Information:
L&D Planning and Operations
Booz Allen Hamilton
8283 Greensboro Dr.
McLean, VA 22102
E-MAIL: golden_pat@bah.com
FAX: 703-902-3510
PHONE: 703-377-5740

Biography:

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Kellogg

Rebecca Chandler, Senior Learning & Development Consultant

Contact Information:
Global Learning & Development
One Kellogg Square
Battle Creek, MI 49017
E-MAIL: rebecca.chandler@kellogg.com
FAX: 269-660-4629
PHONE: 269-961-6139; cell: 269-274-4161

Biography:


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Linda LaRue, Senior Learning & Development Consultant

Contact Information:
Global Learning & Development
One Kellogg Square
Battle Creek, MI 49017
E-MAIL: Linda.Larue@kellogg.com
FAX: 269-660-4629
PHONE: 269-961-3751

Biography:
Linda LaRue is currently a Senior Learning Consultant in the Global Learning & Development department for the Kellogg Company. Kellogg's Global Learning & Development team focuses on the development of competencies necessary for successful leadership at Kellogg, change management, performance management, talent management, diversity & inclusion and career development. Linda has over 24 years of organization effectiveness, talent management and training experience. Linda holds a Bachelor's degree in Education from Miami University and a M.A. in Educational Leadership from Western Michigan University. Linda works at all levels within Kellogg with regards to improving the performance of individual leaders, teams and organizations.


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Michelle VanWagner, Global Learning and Development Intern

Contact Information:
Global Learning & Development
One Kellogg Square
Battle Creek, MI 49017
E-MAIL: michelle.vanwagner@kellogg.com
FAX: 269-660-4629
PHONE: 269-961-6365


Biography:
I joined the Kellogg Company in July 2007 as a Global Learning & Development intern and am currently pursuing my Master's degree in Industrial Psychology and my Ph.D. in Applied Behavior Analysis. Much of my academic and professional experience has been related to instructional design, performance management and process improvement.

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Lockheed Martin - Aeronautics

Anne D. Bednarz, Director, Learning & Development

Contact Information:
Lockheed Martin Aeronautics Company
P.O. Box 748, Mailzone 2240
Ft. Worth, TX 76101
(Lockheed Blvd. ZIP 76108 for overnight mail)
E-MAIL: anne.d.bednarz@lmco.com
FAX: 817-762-6495 (call first)
PHONE: 817-777-0117

Biography:
Anne is the Learning & Development Director at Lockheed Martin Aeronautics Company in Fort Worth, Texas. She leads an organization responsible for all aspects of training and development in support of over 28,000 employees. Anne provides overall strategy and directs day-to-day operation of the business across all Lockheed Martin Aeronautics sites. She manages all people development functions, including organization & leadership development, succession planning, culture change initiatives, training & education, technology-enabled learning, new employee on-boarding and learning resource centers.

She has over 20 years experience as an organizational development and training consultant. Anne works directly with Lockheed Martin executives on designing and implementing organizational/cultural change efforts. She led the team who developed the organization design methodology and tools used during the Aeronautics company consolidation.

A 1984 graduate of Louisiana State University, Anne has a BS degree in Quantitative Business Analysis/Computer Science. She also completed the Senior Executive Institute at the University of Tennessee.

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Dave Partido, Senior Manager - Manufacturing Training

Contact Information:
Lockheed Martin Aeronautics Company
P.O. Box 748, Mailzone 6683
Ft. Worth, TX 76101
E-MAIL: david.p.partido@lmco.com
FAX: 817-763-3477
PHONE: 817-777-0657

Biography:
I have worked at Lockheed Martin for 25 years in Customer Support Training and Learning and Development. Currently I'm responsible for manufacturing training at all LM Aero sites. Design, development, and delivery of training and training services are the primary products of Manufacturing Training. Management of certification training systems is also a primary activity for this function. I am also responsible for providing L&D services to Business Development, Customer Support, Business Management, and other LM Aero functions.

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Sue Hoffman, Senior Manager - Technical or Manufacturing Training

Contact Information:
Lockheed Martin Aeronautics Company
P.O. Box 748, Mailzone 6683
Ft. Worth, TX 76101
E-MAIL: sue.hoffman@lmco.com
FAX: 817-763-3477
PHONE: 817-777-9573 or cell 817-739-3268

Biography:
I am responsible for Aero manufacturing training audits, manufacturing instructor qualifications, manufacturing course development, and resource planning. I've led teams to ensure training/certification requirements were met, while focusing on customer satisfaction; and led teams to maintain and improve the Learning Management System that is designed to support our certification program and audit preparation. In earlier roles at Aero, I implemented and managed the after-hours training for Palmdale, CA, employee development, including composites training through Cerritos College; led the team that developed and deployed technology based learning at our Fort Worth, TX, facility; opened & managed a "state of the art" Learning Resource Center that included student kiosks, distance learning centers, & college programs, and managed NETg on-line learning. I am a graduate of Lockheed Martin's LEAD high potential management development program.

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Lockheed Martin - Space Systems

Sherry L. Stripling, SPHR, Director, Learning & Development

Contact Information:
Lockheed Martin Space Systems Company
P.O. Box 179, Mail Stop 1316
Denver, CO 80201
E-MAIL: Sherry.L.Stripling@lmco.com
FAX: 303-977-3901
PHONE: 303-971-4040 Mobile: 303-829-4834

Biography:
Sherry joined the Lockheed Martin heritage company, General Dynamics Fort Worth Division, in 1980 following graduation from Texas Christian University with a BBA in Finance. Her career in Human Resources has included specialist and management positions in College Relations, Employment/Staffing, Equal Opportunity/Diversity Programs, Learning & Development, and HR Generalist positions where she developed skills in compensation, employee relations and other HR and Administrative areas. She has also served on a Lockheed Martin Corporation Process Improvement team, focusing on Lean and Six Sigma process improvements in all aspects of the business. Her current position is Director of Leadership & Development for LM Space Systems Company, including operations in Denver, Sunnyvale, and New Orleans.

Sherry is certified by the Human Resources Certification Institute as a Senior Professional in Human Resources and holds CM accreditation from the Certified Manager Institute of National Management Association. Sherry has served as President and Board of Directors Chair for the LM Fort Worth Leadership Association and has been an active member of the Dallas-Fort Worth Industrial Liaison group, and the Fort Worth Human Resources Association. She is a member of the Society of Human Resources Management (SHRM).

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Michelle Jansen, Manager, Learning Design and Knowledge Sharing

Contact Information:
Lockheed Martin Space Systems Company
12257 South Wadworth Blvd, Mail Stop H1371
Littleton, CO 80125
E-MAIL: michelle.jansen@lmco.com
FAX: 303-977-8996
PHONE: 303-977-5273
; Cell: 303-241-3359

Biography:
Michelle is responsible for leading a staff and subcontractor blended team in the analysis, design, development, implementation, and evaluation of instructor-led training, blended learning, informal learning, and e-learning solutions covering a wide-range of skill areas across both Space Systems Company and the enterprise. In addition, she is responsible for ensuring Space Systems implements and maintains a robust knowledge management and sharing program, by focusing on identifying methods that seek to preserve at risk, critical knowledge all in support of the capture, transfer, and sharing of knowledge between team members and across programs to enhance collaborations and to prevent and reduce potential knowledge losses. She is also a member of the American Society of Training and Development, Elearning Guild, Systems for Training, Evaluation, and Performance (STEP), National Management Association, International Society for Performance Improvement, and the LM Women’s Vision Foundation. Other honors and recognition include being selected to participate in the internal Executive Development and Growth Enhancement (EDGE) program, speaking at the E-learning Guild's 2007 Annual Conference in Boston in April 2007, and being a recipient of Training Magazine’s 2008 Top Young Trainer Award, honoring young training professionals with proven leadership strategies and innovative training solutions to tough challenges. Michelle received her Bachelors of Science in Psychology with a minor in Business from Florida State University and a Masters of Education in Instructional Systems Design from Pennsylvania State University, and then joined Lockheed Martin in 1997.


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Laura Collins Abihider, Senior Manager, Talent Management & Organizational Development

Contact Information:
Lockheed Martin Space Systems Company
P.O. Box 3506, O/37-OS, Bldg. 154
Sunnyvale, CA 94089
E-MAIL: Laura.Abihider@lmco.com
FAX: 408-742-6848
PHONE: 408-742-1806


Biography:
I am responsible for all aspects of leadership/executive development, talent management and succession planning, and organization development for Lockheed Martin Space Systems Company.

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Quidel Corporation

Phyllis Huckabee, Vice President, Human Resources

Contact Information:

Quidel Corporation
10165 McKellar Court
San Diego, CA 92121
E-MAIL: huckabee@quidel.com
FAX: 858-552-6409
PHONE: 858-646-8077

Biography:
My responsibilities include all aspects of Human Resources, Environmental Health and Safety for Quidel Corporation, a bio-medical manufacturer of point-of-care diagnostics (www.quidel.com). We are building on four years of double digit growth and I am fortunate to work with a great team that is focused on enhancing the employee experience at Quidel. Prior to joining Quidel in early 2004, I served in high level human resources and employee development roles at Sempra Energy, a Fortune 500 energy services company. I was a regulatory lobbyist and strategic planner before embarking on my HR career, and hold Bachelors and MBA degrees in Finance from Texas Tech University as well as SPHR, CCP, and CEBS certifications.

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Sun Microsystems

Charles Beckham, Chief Technology Officer, Sun Learning Systems

Contact Information:
Sun Microsystems
55 Waterside Circle
Redwood City, CA 94065
E-MAIL: Charles.Beckham@Sun.COM
FAX:
PHONE: 650-208-8145

Biography:
I am new to the learning domain and have just taken the role of CTO for Sun Learning Services where I am responsible for the architecture and management of the Sun Learning Services worldwide technology systems, learning technology R&D, tools, labs, process, and standards for all learning audiences (customer, partner, employee, and communities). My burning interest is how to leverage existing and emerging technologies to deliver the next generation of learning. I came to Sun via the acquisition of NetDynamics 8 years ago and most recently have had the role of chief architect for Sun's Java developer tools. I am an expert in Service Oriented Architecture (SOA), and a core member of the Sun's SOA Strategy & Design team. I have been an active evangelist for Sun's SOA message speaking at numerous external conferences as well as at Sun conferences including JavaONE and SunNetwork.

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Jill Taylor, Program Manager / Learning Advocate, Sun Learning Services

Contact Information:
Sun Microsystems
1136 Monroe St.
Denver, CO 80206
E-MAIL: jill.taylor@sun.com
FAX: 303-395-2714
PHONE: 303-395-2714

Biography:
I started my career in Retail Sales and Management at American Eagle and Eddie Bauer. I had the great fortune to grow up early in my career becoming a manager at 22. At Eddie Bauer I had the opportunity to begin to teach others and to facilitate learning, I was hooked.

The second half of my career has been spent in corporate Training Environments working for Technology companies Qwest Wireless, Intuit and Sun. At Qwest I managed the Sales Training for the retail stores, worked with 3rd party vendor sales, and did some marketing work all the while surviving 8 rounds of layoffs. At Intuit I held 3 positions: Sr. Manager for Sales Training supporting a force of 500, A Blackbelt and a Sr. Facilitator / Program Manager for the Leadership Development Group.

My most recent work at Sun is also focused on Leadership and Global programs as I work with the New Hire Experience, our Mentoring Program and New Director Transition. I am most passionate about supporting leaders to become great leaders. I am a certified coach and certified facilitator in Emotional Intelligence, Coaching, Facilitation, Leading Change and Management.

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Brandon Carson, Instructional Designer, Sun Learning Services

Contact Information:
Sun Microsystems
10 Network Circle
Menlo Park, CA 94025
E-MAIL: Brandon.Carson@sun.com
FAX:
PHONE: 650-264-2333 / x42108

Biography:
Brandon Carson is a recognized authority in the eLearning industry and has spoken at several industry conferences. Brandon has authored articles and essays on effective human-centered learning design and has contributed to books focused on eLearning development strategies. He has an extensive background in corporate training and previously worked as a designer of educational materials and supplements for the higher education market.

At Sun Microsystems, Brandon is leading the design and development of collaborative learning environments to bring the idea of empowering learners to play a role in redefining their learning experience.

Brandon also develops open source and free web-based game building software (http://egames.clsllc.com), and is a member of the Board of Directors of the North American Simulation and Gaming Association (NASAGA). Brandon holds a B.A. in Business Communication.

Brandon blogs at: http://blogs.sun.com/games4learning and view his publications at http://web.mac.com/shemp65

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Wayne Hays

Contact Information:
Sun Microsystems
4300 Old Dominion Court
Arlington, TX 76016
E-MAIL: Wayne.Hays@sun.com
FAX: None
PHONE: 817-561-2587 Cell: 817-235-5604

Biography:
Before accepting my position at Sun, I was with Solectron as Director of Performance & Talent Management. Prior to Solectron, I was with Lockheed Martin in Fort Worth for 14 years - involved in all aspects of training and development including consulting on organizational and human performance issues, instructional design and development, classroom instruction, team interventions and facilitation, succession planning, executive development, and personnel assessment and selection. I have a BA degree in Psychology from the University of Texas at Arlington and an MA degree in Behavioral Psychology from Drake University. Prior to joining Lockheed Martin, I spent five years with Tenneco Oil Company as an instructional designer and developer. Married with two children, I am a native Texan.

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Joe Campbell, Director, Sales Training

Contact Information:
Sun Microsystems
16072 West 70th Avenue
Arvada, CO 80007
E-MAIL: joseph.campbell@sun.com
FAX:
PHONE: 303-272-8138

Biography:
Peace Corps Honduras - Environmental Education and Rural Community Development
YMCA Japan - Corporate / ESL training
Cardiff University - Assistant Professor or Educational Technology
University of Wales College of Medicine- Assistant Professor of Medical Education / Instructional Design
Sun Microsystems, Inc. - various roles including Sr. Instructional Designer, Six Sigma Black Belt, Sr. Manager of Knowledge Management in the Support organization and Director of Sales Training

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Kelly Palmer,

Contact Information:
Sun Microsystems

E-MAIL: kelly.palmer@sun.com
FAX:
PHONE: 408-___

Biography:

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The SCOOTER Store

Mike Dickinson, Director, eLearning & Curriculum

Contact Information:
Learning & Organizational Development
The SCOOTER Store
1650 Independence Drive
New Braunfels, TX 78132
E-MAIL: MDickinson@thescooterstore.com Home: mikedwriter@satx.rr.com
FAX: 800-267-7543
PHONE:830-627-4746


Biography:
I am responsible for meeting the technical training needs of people in a variety of jobs at The SCOOTER Store, one of America's fastest growing, privately held companies. The SCOOTER Store is the largest U.S. distributor of electric scooters and power chairs. We help people gain mobility and independence from our headquarters in New Braunfels, Texas (near San Antonio) and 35+ distribution centers across the country. The company was recently listed by Inc. Magazine as the 26th fastest growing, privately held company in the U.S.

Prior to joining the SCOOTER Store, I held a variety of positions in Learning Systems at USAA: instructional designer, instructor, performance advisor, and manager of various training endeavors. Largest efforts there included the development of computer based training courses, developing an entire internal project management curriculum and certification program, management and leadership development programs, and call center management training. Before joining USAA, I was a career Air Force pilot and instructed in three aircraft: two jet trainers and the C-5A cargo plane. I revamped a traditional curriculum of twelve courses into a mix of platform and computer based instruction, learning a lot about prudent use and design of the latter in the process. My interest in learning gained me an assignment to the (then) Air Force Human Resources Laboratory, Training Division, and then into training systems acquisition. My formal education includes a B.S. in Physical Science from Oregon State University, an MBA from Southern Illinois University, and an M.A. in Instructional Technology from the University of Texas at Austin. In addition to work and family I make time for photography, writing, an occasional round of golf, and trying to grow a decent tomato in this central Texas climate.

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Jeff Nelson, Director, Learning & Organizational Development

Contact Information:
The SCOOTER Store
1650 Independence Drive
New Braunfels, TX 78132
E-MAIL: JNelson@thescooterstore.com
FAX: 800-267-7543
PHONE:830-627-4278


Biography:
Jeff is the Learning and Development Director at The SCOOTER Store in New Braunfels, TX. He is a member of the Learning and Organizational Development Team and is responsible for numerous people development programs including leadership and employee development, new employee orientation, culture change programs, succession planning, and coordination on performance management initiatives. He is a retired Air Force Officer and college professor and has nearly 20 years experience in leadership development and education. Jeff holds a bachelors degree in secondary education, masters degrees in sociology and information resource management, and has a PhD in sociology from Pennsylvania State University.

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USAA

Craig Hall, Ph.D., Performance Analyst

Contact Information:
Learning Systems
USAA
9800 Fredricksburg Road
San Antonio, TX 78288
E-MAIL: craig.hall@usaa.com
FAX: 210-498-8507
PHONE: 210-498-2662

Biography:
I've been at USAA since late 1998. I'm currently engaged in performance systems, training needs assessment and instructional design. Recent projects have featured design and development of technology-based training. Prior to USAA, I researched intelligent tutors and virtual-reality based training simulations for the Air Force and worked for 10 years in computer systems and auditing for HongKongbank (HSBC).

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Gail R. Tomiak, Ph.D., Web Usability Specialist

Contact Information:
E-Commerce
USAA
9800 Fredericksburg Road, C-3W
San Antonio, TX, 78288
E-MAIL: gail.tomiak@usaa.com
FAX:
PHONE: 210-913-6620

Biography:


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Xerox

Bob Hamilton, Manager, Document Strategies and Production Technology

Contact Information:
Global Knowledge & Language Services (GKLS)
Xerox Global Services
800 Phillips Road, MS 0845-17S
Webster, NY 14580
E-MAIL: Robert.E.HamiltonJr@xerox.com
FAX: 585-422-7832
PHONE: 585-422-2064

Biography:
I am responsible for guiding the document strategies and production technologies used by the Xerox documentation & training development organization. This Global Knowledge and Languages Services group provides technical authoring, creative collaterals, eLearning, localization and publishing services for internal and external Xerox customers. I have an MS in Instructional Design and over 30 years experience in documentation & training analysis, development, implementation, and management. Out of Xerox hobbies include British sports cars, boating, and golf.

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Rebecca Ferraro,

Contact Information:


E-MAIL: Rebecca.Ferraro@xerox.com
FAX:
PHONE:

Biography:


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XO Communications

Sean Stewart, Director, XO University

Contact Information:
XO Communications
11111 Sunset Hills Rd.
Reston, VA 20190
E-MAIL: sean.w.stewart@xo.com
FAX: 703-547-3655
PHONE: voice 703-547-2221; mobile 540-729-0157

Biography:
Having entered the workforce in the age of the IBM Selectric, Sean slipped through the window of the PC revolution back in the mid-eighties after seeing the movie, Wargames. While he had no desire to hack into NORAD, he was fascinated by the notion of someone causing something to happen in another place via interactive technology. Subsequently, he fashioned a semblance of a career focusing on the application of technology to learning; with a variety of employers including Hughes Aircraft, Apple Computer, Netscape, MasterCard International, and currently with XO Communications.

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Cheryl Graham, Senior Manager, Sales Learning, XO University

Contact Information:
XO Communications
1300 W. Mockingbird Lane, Suite 200
Dallas, TX 75247
E-MAIL: cheryl.graham@xo.com
FAX: 214-237-7874
PHONE: voice 214-237-7956

Biography:
For almost 12 years, I have the been involved in the design and delivery of a broad range of learning solutions - from classroom-based instruction, self-paced learning materials, web-based tutorials, and the e-learning environment. As the Senior Manager of Sales Learning at XO Communications, I am responsible for a team that consists of instructors and a curriculum designer that support and improve the knowledge of our sales force on products, processes, and selling skills through multiple teaching methods. Formerly I was an educator in the public school system for 5 years, as well as having taught other educators on how to effectively teach and utilize other teaching methods outside of the traditional classroom.

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Timothy D. Stewart, eLearning Program Manager, XO University

Contact Information:
XO Communications
1660 Lincoln St., Suite 2600
Denver, CO 80264

E-MAIL: timothy.d.stewart@xo.com
FAX: (none)
PHONE: 303-539-1019; mobile 303-807-5490

Biography:
As a former Bank Officer, Geologist, Physics Lab Instructor, and starving Artist, I discovered that I enjoy helping others gain skills to perform these jobs rather than perform the job itself. And being told "you'd be a great teacher" throughout my life, I accepted this calling and formally dove into the learning profession a few years ago; I have never turned back. Currently, I'm an eLearning Program Manager for XO Communications. My position is wide on focus, and provides me the opportunity to manage / build eLearning programs for our company. I enjoy this position and the eLearning challenge of "being in more than one place at one time".

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Antoinette (Toni) Bailey, Senior Learning Delivery Manager, Strategic Systems, XO University

Contact Information:
XO Communications
4000 Highlands Pkwy
Smyrna, GA 30082
E-MAIL: antoinette.b.bailey@xo.com
FAX: 678-444-2725
PHONE: voice 678-444-4378; Cell: 301-332-1423

Biography:
As Senior Manager of Strategic Systems Learning Delivery, I, like most, wear multiple hats at work. Wearing my project management hat, I oversee the deployment of new software launches and releases to the XO Sales and Rev Ops communities. With my management hat, I oversee a team of facilitators located across the country that develop and deliver software application and process courses. Assorted other hats address business group needs analysis, end user support and reporting. This is my second time round leading a team of this type, and I have spent the last 12 or so years in telecom in T&D, Sales, Sales Retention and Customer Care. Prior to XO, I was with the training arm of a consulting firm, where we focused on learning activities in support of telecom software deployments. I am lucky in that I really love what I do - it is varied and challenging enough to allow both variety and growth, and while no longer in the classroom - I get to work on the development of my staff, which has been a joy. When not at work, I like to travel, read and cook. I am also a member of A Women's Initiative in Atlanta, GA which is a newly formed women's learning community - and great fun.

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David K. George, Learning Delivery Manager, XO University

Contact Information:
XO Communications
476 Heritage Park Blvd., # 215
Layton, Utah 84041
E-MAIL: david.k.george@xo.com
FAX: 801.951.3609
PHONE: 801-983-1795; Cell: 801-983-9172


Biography:

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Sharon L. Westberry, Project/Program Manager, XO University

Contact Information:
XO Communications
13865 Sunrise Valley Drive
Herndon, VA 20171
E-MAIL: Sharon.Westberry@xo.com
FAX: 703.547.3676
PHONE: 703.547.2643


Biography:

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Holly Rogers, Learning Manager, Professional Competencies, XO University

Contact Information:
XO Communications
2 Easton Oval, Suite 300
Columbus, OH 43219
E-MAIL: holly.rogers@xo.com
FAX: 614-416-9239
PHONE: 614-416-4562


Biography:
I have been a facilitator for 9 ½ years at XO; during this time I’ve been involved in system deployments, development of class material, new hire classes and general support. This year my focus has transitioned to working with developing the professional competencies of XO employees.

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Hannah Mattos, Learning Coordintor, XO University

Contact Information:
XO Communications

E-MAIL: Hannah.M.Mattos@xo.com
FAX: 610.288.6648
PHONE: 610.289.5935, Mobile: 610.509.7583


Biography:
I worked with XO Communications for 5 years before going out on my own as a consultant for small business owners. Recently, I've been working with XO in the learning department as a learning coordinator.

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STEP Coordinator

Stan Malcolm, Principal

Contact Information:
Performance Vision
17 Caffyn Drive
Marlborough, CT 06447
E-MAIL: Stan@Performance-Vision.com
FAX:
PHONE: 860-295-9711

Biography:
I serve as a coach to businesses wishing to develop or advance their strategies for technology-based learning, performance support, or corporate learning in general. I also create and manage consortia for companies wishing to share non-proprietary best practices and the costs of joint research efforts.
Before forming my own firm in 1995, I headed the learning technologies function of Aetna, Inc. for 11 years. My web site is: www.performance-vision.com I think you'll find the "Articles" link especially useful. I'm also an avid nature photographer: www.performance-vision.com/airline/ Please stop by and visit.

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Emeritus Members

Marc Rosenberg, Ph.D., Independent Consultant (formerly of AT&T)

Contact Information:
E-MAIL: marc@marcrosenberg.com
FAX: 908-874-4278
PHONE: 908-874-0348 (home office); 908-419-1178 (mobile)
Personal Web Site: www.marcrosenberg.com


Biography:
Dr. Marc J. Rosenberg is a leading management consultant, speaker and educator in the fields of training, organizational learning, e-learning, knowledge management and performance improvement. He is the author of the best-selling book, E-Learning: Strategies for Delivering Knowledge in the Digital Age (McGraw-Hill). His new book, Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning and Performance, is published by Pfeiffer. Marc is a past president of the International Society for Performance Improvement (ISPI), and holds a Ph.D. in instructional design, plus degrees in communications and marketing. Dr. Rosenberg has spoken at The White House, keynoted numerous professional and business conferences, authored more than 40 articles and book chapters in the field, and is a frequently quoted expert in major business and trade publications. He is a member of the eLearning Guild Advisory Board and holds the Certified Performance Technolgist (CPT) designation from ISPI. More information is available at www.marcrosenberg.com.

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John Howe, Senior Consultant (formerly of General Motors)

Contact Information:
Evergreen Training Resources, Inc.
436 Leland St.
Flushing, MI 48433
E-MAIL: j.c.howe@att.net
FAX: 810-659-1976
PHONE: 810-659-1976 or Home: 810-659-4442

Biography:
I am the Senior Consultant and founder of Evergreen Training Resources, Inc. Formerly, I was on the corporate education and training staff at General Motors for over 30 years. During my career at GM I managed corporate training research and development as well as learning systems and learning environment initiatives. I participated in the founding of GM University, championed GMU On-line, and established a state-of the-art training facility at the GM global headquarters. After retiring from GM, I served as client manager for Automotive Accounts for General Physics (GP), an international performance improvement company. I was a founding member of STEP.

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Karie Willyerd, VP & Chief Learning Officer (formerly of Lockheed Martin, HJ Heinz, and Solectron)

Contact Information:
Sun Microsystems, Inc.
10 Network Circle, Mailstop UMPK10-135
Menlo Park, CA 94025
E-MAIL: karie.willyerd@sun.com
FAX:
PHONE: 650-786-5081 or Cell: 408-838-9752

Biography:
In the position of Chief Learning Officer for Sun Microsystems, Karie leads an organization responsible for employee, customer, partner and Sun community learning. For these distinct constituencies, she is responsible for product and technical training, executive learning, business, management and professional skill development, and sales and service learning around the globe.

Karie began her learning career as an instructional designer at an engineering training consulting firm in the nuclear industry. Since then, she's continued to hone her skills in training, eLearning, leadership development, executive coaching and management. Most recently, Karie held the position of Vice President, Chief Talent Officer for Solectron where she was responsible for worldwide executive development, organization development, global staffing, training & development, performance management, and mergers and acquisitions. In prior roles, she led the people development function at Lockheed Martin Tactical Aircraft Systems and executive development at H.J. Heinz.

Karie holds a Masters in Instructional & Performance Technology from Boise State University and a Doctorate in Management from Case Western Reserve University. She is a former board member of ASTD and serves on local non-profit boards. Additionally, she is on the advisory board for the Center for Effective Organizations at the University of Southern California. She lives with her family in Redwood City, California.

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Alumni

Shirley Dickson, DDI Consultant (formerly of Solectron)

Contact Information:
4003 Varner Court
Austin, TX 78732
E-MAIL: ddickson4@sbcglobal.net
FAX:
PHONE: 512-266-1758 or cell 512-560-1270

Biography:
For the past 28 years, I have managed a variety of key organization and leadership development initiatives for two large international companies, Texas Instruments and Solectron. In my 12 year tenure with Solectron, I led regional and international teams focused on the creation and implementation of a consistent curriculum and delivery process for our leaders and managers. I also assisted in the development and delivery of an internally developed 360 feedback process for our executives, directors, and leaders in the US, Canada, and Europe. Post delivery coaching was a key ingredient to the success of this program.

In my 16 years with Texas Instruments, I developed and delivered a variety of courses that aided in organizational, professional, and personal goal attainment. Several examples included Negotiation Skills, New Employee Orientation, 7 Step Problem Solving, Basics of Quality, Basics of Supervision. I also worked on the corporate team that designed the management development curriculum and the corporate learning management system.


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Judy Issokson, (formerly of Apple, Sun, Hewlett Packard, and Agilent)

Contact Information:
Issokson & Associates
2040 Harbor Island Drive, # 26
San Diego, CA 92101
E-MAIL: judy@n2.net
FAX: 619-296-5677
PHONE: 619-296-5677

Biography:
I am the principal of Issokson & Associates -- a consulting practice offering 'blended solutions for balanced results' in the areas of Leadership Development, Organizational Design, Performance Consulting, and Change Management. At Agilent, I was responsible for creating change management and transition strategies focussed on the People Aspects of organizational decisions--worldwide for integrated sales & marketing. I also coached the senior leadership team on the finer points of 1) navigating gray areas and 2) global sensitivity/cultural awareness. Prior to joining Agilent, I worked for Hewlett-Packard as an internal consultant for Americas Education. Prior to that I worked at Sun Microsystems in its corporate university, designing and implementing a worldwide management development program. Prior to that I was with Apple in a variety of roles and organizations. I have a Doctorate in Educational Leadership from NortheasternU, a Masters in Education from Northeastern U, and a BS from Boston University.


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Marty Jordan, (formerly representing the American Automobile Association)

Contact Information:
229 State St.
San Mateo, CA 94401

E-MAIL: majordan@astound.net mjordan@humancapitalinstitute.org
FAX:
PHONE: 650-342-0930


Biography:
My career has included roles at Amoco, Bechtel, Agilent and AAA. I came to AAA doing culture change work in an OD consultant role. Later, I was responsible for leadership development. AAA had nothing in place for development, let alone leadership development, for decades! It was world hunger but hey, that's the best place to be! Check out my STEP webinar archives: Maximizing ROI of Multi-Rater Feedback and AAA's Coaching Engagement Process

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Jacqueline Prescott, MBA, CPCC, co-owner frank, LLC
Contact Information:
1011 Barbara Court
Chanhassen, MN 55317
E-MAIL: jp@areyoufrank.com
FAX: 253-295-7402
PHONE:952-937-0977; Cell: 612-860-8928

Biography:
Currently offering social media strategies and solutions to organizations striving to create conversations with their employees and customers, I co-own "frank", a company dedicated to helping people to be, well, frank. Authentic, transparent, honest. And hopefully fun, creative, inspiring and innovative along the way.

I started as a COBOL programmer with Accenture (then Andersen Consulting) in the mid-80's, quickly moved over to organization effectiveness, process and organization design and training. My last "real" job was in 2001 as senior director of organization effectiveness for Best Buy where I led the company's training department.

My background and services include organization effectiveness (team development, organization redesign, process development and human resource systems change); leadership development and coaching; individual development; change management and measurement and social media strategy and implementation. In other words, I work with leaders to figure out what stands in the way of organization, team and individual effectiveness and then work with the right stakeholders to move them toward their visions. Since 2005 a lot of this has included (among other things) online portals with leadership blogs, v-logs, podcasts, discussion forums and other communications and collaboration platforms.

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Patricia (Pat) Chapman Ross, (Formerly Agilent Technologies)

Contact Information:
9005 Bealls Farm Road
Frederick, MD 21704-7870
E-MAIL: pa.ross@comcast.net
FAX:
PHONE: 301-874-4504



Biography:
I was a senior program manager in Agilent's Global Learning and Leadership Development group, focused on design and implementation. I was involved in the creation of the LEAD high potential leadership program at Hewlett-Packard Company in 1993. Before that, I joined HP in 1978 and held a variety of positions: most of my career was spent in the Computer Sales Organization's field development group, which was primarily chartered with hiring and developing HP's sales force. In 1993, I took a voluntary severance package from HP and consulted independently in the areas of management development and marketing. In 1996, I rejoined HP as a performance development consultant in America's Education. I chose Agilent when it spun-off from HP in 2000. I love to travel and have a strong belief in lifelong learning. My four children keep me on the go.

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Jack Tootson, Sr. Director, Organization Development (formerly an associate of Solectron)

Contact Information:
Time Warner Cable
7910 Crescent Executive Drive
Charlotte, NC 28217
E-MAIL: jack.tootson@twcable.com
PHONE: 704 731-3460 Cell: 410-703-5853
FAX: 704 731-1185


Biography:
Currently involved with managing executive and leadership initiatives at Time Warner Cable's corporate office in Charlotte, NC. Practices include succession planning, performance management, business process improvement and feedback/coaching initiatives. Plus creating supportive infrastructure to make sure these practices scale to the strategic plan and report measurable results.

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Dawn Vanderloo, (formerly representing Apple and Hewlett Packard)

Contact Information:
1851 Westchester Road
Waterloo, IA 50701
E-MAIL: tsdawn@yahoo.com
FAX:
PHONE: 319-230-4833


Biography.
I am a management coaching consultant, with over twenty-five years of experience in the areas of coaching, corporate troubleshooting and instructional development. My goal is to create a coaching curriculum specific for every client and a coaching experience unique for every individual, at both the manager and executive level.

In the twenty years prior to my work as a professional coaching consultant, I served as the Vice President of Product Development for Trainingscape, Inc., a training company delivering blended solutions in the areas of management and leadership. I also served as the Global e-Learning Manager for Hewlett Packard, as both a Performance Design Specialist and Courseware Manager for Apple Computer, and I worked in the area of training management and corporate troubleshooting for Andersen Consulting.

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Paul Wlodarczyk, VP, Content Lifecycle Solutions (formerly of Xerox and Blast Radius)

Contact Information:

Justsystems, Inc. - XMetaL Division
30 West Street
Fairport, NY 14450
E-MAIL: paulw@xmetal.com
FAX: 585-388-6369 (Call voice line first)
PHONE: 585-598-6050


Biography:
Paul Wlodarczyk is VP for Content Lifecycle Solutions at the XMetaL division of Justsystems, Inc., where he leads a consulting practice that helps clients use XML, content management, and workflow technologies to improve the value of business-critical information. Justsystems is a publicly traded Japan-based independent software vendor (JASDAQ:4828), and is a leading provider of language processing and knowledge management solutions in Japan, China, North America, and Europe.

Paul received his MBA from the William E. Simon School of Business and holds a BA in Psychology from the University of Rochester. Paul has over 23 years IT consulting and software development experience in the areas of enterprise content management, technical publishing, localization, collaboration, knowledge management, user interface design, learning technologies, and performance technologies. Paul has served clients in a variety of industries including retail, travel, insurance, electronics, manufacturing, software, aerospace, automotive, energy, and airline. Paul is a frequent speaker for events and contributing writer for publications by various organizations including ATG (Insight), DaraTech (PLANT), LISA (Summit), Microsoft (Executive Circle), The Masie Group (TechLearn), the Society for Technical Communicators, and the Society for Applied Learning Technology.

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Associates

Diane Dean, Manager, HR and Organization Development

Contact Information:
Tokyo Electron US Holdings
2400 Grove Blvd
Austin, TX 78741
E-MAIL: diane.dean@us.tel.com
FAX: 512-424-1045
PHONE: 512-424-1193

Biography:


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Wendy Sterndale, (formerly Education Lead, Fair Isaac Corporation)

Contact Information:
P.O. Box 10984
San Rafael, CA 94912

E-MAIL: wendysterndale@yahoo.com or Wendy@doors2learning.com
FAX:
PHONE:
415-250-0258 (cell); wdale234 (skype)

Biography:
Since the mid-1980s I have worked for an emergency preparedness company and then a small Internet service provider, before going to Fair Isaac Corporation in 1997. Most recently, I have focused on client relationships while either developing training programs with subject matter experts that met corporate sponsor expectations, or facilitating the smooth presentation of a multi-day program delivered all over the world. I research, develop and package blended and self-guided training programs. These tasks call upon my interests in elearning and learning validation.

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